---
title: Quality Customer Care | Lavu
description: Choose a POS system that understands quality customer care.
---

[![LAVU LOGO](https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/1033028_1018084/Lavu_Logo_Lght.png)](http://lavu.com/?hsLang=en)

# In a sea of half-hearted vendors, you deserve *a **true** **partner.***

Choose a POS system that understands quality customer care.

[Schedule a Demo](https://go.lavu.com/service#DEMO%20FORM)

## Kiss POS Chaos Goodbye

In the restaurant business, things can get pretty crazy. The last thing you want is a POS *vendor* adding to

the chaos with downtime or ignoring your questions. Go with a **partner** who gets it.

![success story](https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/1033028_1018084/20.png)

### Rated #1 in Customer Service

Honestly, you and your staff work your tail off for your customers, isn't it about time your POS partner does the same for you?

**CSAT Score > 90**

![TrustPilot Score 4.8](https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/1033028_1018084/Untitled%20design%20%285%29_2.png)

![Customer Support](https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/1033028_1018084/9.png)

### 99.99% Uptime

Our customer service reps will always be there when you need us. But the beauty of Lavu is — you're not gonna need us often. Our software is optimized to handle everything the restaurant industry has to throw at it.

![success story](https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/1033028_1018084/23.png)

### World Class Commitment

To your service AND your business. We answer fast, listen intently, and work together to find the best solution when you need it most.

**NPS Score > 81**  
**Time to Answer < :29 Seconds**

## **Schedule a Demo**

Get a POS partner that always answers.

![Lavu Software](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/y3a/k4g/bxf/ipad-software-quick-serve.png)

## Get Rid of POS Headaches

There are enough things about championing customer service daily that can cause headaches. The systems you count on to help you deliver the caliber of service you're proud of shouldn't be one of them.

That's why switching to Lavu is easy, fast, and collaborative. You'll have a dedicated customer service rep there to help you every step of the way.

[Schedule a Demo](https://go.lavu.com/service#DEMO%20FORM)

![I'm an image](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/ena/61j/zkc/restaurant-owner-less-corner-radius.webp)

![](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/2zv/6hv/s9j/ca-shortlist-2024.png)

![](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/rkf/ekb/m85/sa-frontrunners-2024.png)

![](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/qf4/ww8/7gt/ga-category_leaders-2024.png)

## Don't Take Our Word For It

See what restaurant owners are saying.

![Five Star Rating](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/rwy/yny/ax6/five-stars.svg)

“Every time I call customer service, it hasn’t been more than 15 seconds before I was helped! And every time I call, they get me exactly the help I need. **I’m so glad I chose LAVU!!**”

![Five Star Rating](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/rwy/yny/ax6/five-stars.svg)

“All 50 of my questions were answered and handled well. **Excellent customer service is an understatement!**”

![Five Star Rating](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/rwy/yny/ax6/five-stars.svg)

“**They actually helped me with my issues** instead of passing me from one person to the next - not something I’m used to!”

## Choose a POS You Won't Want to Throw Across the Dining Area

Schedule an appointment today and discover how we can help your restaurant thrive.

[Schedule a Demo](https://go.lavu.com/service#DEMO%20FORM)

![I'm an image](https://d15k2d11r6t6rl.cloudfront.net/pub/bfra/e7w60eze/p7s/f6d/x6c/kiosk-circlie-icons-hi-res2.png)